Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery charges are different for each manufacturer.

You will see delivery costs at the checkout.

If your shopping cart will contain items from different manufacturers, you will have to pay shipping costs for items from each manufacturer.

Which payment methods are accepted in the Online Shop?

All payments are handled using PayPal transaction system. 
Customers can use PayPal service free of charge.
Transaction fees are covered by the recipient DiscoverLatvia.eu.

How long will delivery take?

Delivery times may vary by each manufacturer and shipping destination country.

All items are shipped from Latvia.

How secure is shopping in the Online Shop? Is my data protected?

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.

What exactly happens after ordering?

After ordering you will promptly receive an order confirmation via e-mail. After the order has been processed in our database, the order will be passed to our partners and shipped out in the next working day. 

Do I receive an invoice for my order?

Yes. You will receive your invoice in PDF format via e-mail when your order is sent out to you.

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